ONLINE BOOKINGS

 

Marion Holiday Park Terms and Conditions

Deposits and Payments
A credit card deposit equivalent to the first nights’ accommodation is required at the time of booking. The Park will process a charge against your credit card and send confirmation to the email address supplied. The balance is due on check in.

Changes and Cancellations
Changes and cancellations for stays during high season must be made more than [30] days prior to arrival. If a cancellation is within [30] days of arrival the deposit is forfeited. Cancellations at other times must be made at least [2] days prior to arrival.

A cancellation fee of $25 occurs.

Summer Holiday Visitor Policy (23rd December - 31st January)

We understand visitors can be a significant part of a holiday, and guests are more than welcome to have visitors to the park, however, we ask that they please abide by the following;
  • Guests are allowed 1 visitor per booked guest
  • All visitors using any of the park facilities (excluding BBQ areas) will be required to pay a $10 fee.
  • All visitors to the park are required to come into the office upon arrival to be registered and receive a wristband.
  • All guests expecting visitors to arrive outside office hours (8:00am - 6:30pm) must make arrangements prior to the close of reception.
  • Any lost or broken wristbands can be replaced. However the original wrist band must be brought back to reception to receive a replacement.
  • Visitors to the park are the responsibility of the booked guest and any damages caused will be charged to the guest.

Late Check-in
Our reception hours are 8am to 6.30pm daily. Guests arriving outside these times must contact the park during reception hours to make alternate arrangements. Guests who fail to arrive on the designated day or who arrive after reception hours and have not made alternate arrangements will forfeit the cost of the first night.

Special Requests/Allocations
Special requests are on request basis only and are not guaranteed at the time of booking. Please contact the Park for confirmation of a request.

Due to variations to reservations, specific room and/or site allocations cannot be guaranteed.

Damage
All registered guests shall be liable for any loss or damage to the appliances, furniture, fixtures and fittings in the accommodation. Fair wear and tear excluded. A fee may be charged if excessive cleaning is required after departure.

Minimum Stays
Minimum booking periods do apply during certain times of the year. School holidays, long weekends and selected events are generally when these apply.

Pet Policy
Marion Holiday Park is a PET FREE park. With the exception of medically certified guide dogs, dogs are not permitted.

Check-in/Check-out
Check out time is 10am. Check in time is from 2pm.

Finally, we reserve the right to refuse a booking at any time from any person reasonably believed to:

  • Not be the person named on the booking request
  • Not be the person named on the credit card or not be authorised to use the card
  • Not be able to pay for any charges
  • May cause damage to the property of the Park or other guests
  • May exhibit socially unacceptable behaviour
  • Be younger than 18 years and not accompanied by a responsible person over that age
  • Be concealing a dog or other unauthorised animal

We reserve the right to eject guests from the park who are deemed by management to be behaving in a socially unacceptable way; causing damage; disturbing other guests; using unacceptable language or otherwise breaking Park Rules. No refund will be given and charges will apply for any damage caused.

GROUP BOOKINGS TERMS & CONDITIONS

Please contact the park directly for a copy of our group Terms and Conditions.